SHIPPING INFORMATION
FREE 5-8 Day Delivery to Contiguous U.S.
Free Shipping Policy
You will receive FREE Shipping on all orders. Free shipping is only valid on orders shipping to one address.
When you order by the cutoff time Monday through Friday 2:00pm (excluding major holidays), most orders will ship that same day and you will receive it in 5-8 business days depending on your ZIP Code. If an order is placed after the cutoff time, it will be filled the next business day. Note that the cutoff time is Arizona time zone.
Some circumstances may result in delayed shipping or delivery:
- Credit card payment issue
- Incorrect shipping addresses
- Orders held because items are out of stock. On infrequent occasions, we may be out of stock in your region’s warehouse. In this case your order may take longer as we await product or ship from an alternate warehouse if available. We will contact you if this happens.
- FedEx or other premium carrier circumstances (severe weather, etc.)
What if you are not home? The delivery driver will use his/her discretion as to whether he/she will leave the package at the door, with a building manager, or with a neighbor.
Shipping to Alaska and Hawaii
Standard Delivery to these addresses is available for an extra charge of $8.00. Orders will be shipped via U.S. Postal Service Priority Mail and therefore P.O. Boxes are acceptable.
NOTE: Heavy Orders (Orders Over 60 lbs.) shipped to Alaska and Hawaii may require an overweight surcharge IN ADDITION to the regular $8.00 surcharge. We will contact you prior to shipping if any additional surcharge is required.
Shipping to P.O. Boxes, APO/FPO
We are able to ship to P.O. Boxes, APO/FPO via Smart Post.
Shipping to International Addresses
We apologize, but at this time, we are unable to ship to International addresses.
Tracking Your Package
We know you are eager to receive your order. When your package ships, we will send you an e-mail notification that contains a link to which you can track your shipment. You can also track the status of your shipment from FedEx.com.